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SUPPORT CONTINUITY
We heard about your successful services, tell me more about it?
Our support is serviced through various locations UK London (GMT), North America (-5 GMT), Asia-Pacific (+8 GMT). Our network has such state of the art features as fiber optic networking, OC3 connections, bandwidth on demand ability, redundant UPS systems, generator backup, closed circuit monitoring of all areas and entrances, card key access, 24 hour guard manned security, redundant a/c systems, and fiber from 5 separate providers.

To stay successful, we also choose our promotions carefully and ensure every advertising dollar pays for itself; we streamline our systems and billing processes. We also don't waste money on unnecessary things like toll-free telephone numbers that are often abused anyway.

We have enjoyed 99.9% up time for the last 5 years, with Linux, our servers keeps running!  Our Hosting Data Centers are operated by experienced Unix Administrators and their main responsibility is to ensure that upgrades are performed to the server and a series of complex modules are configured, tested and made available to you. Keep in mind this is not a programming shop, as such you will most likely not be needing any help!

All members will have access to support:

  1. Help Forum with consultants supporting 50,000 members 24/7.  Post your request under "New User Questions".
  2. All requests submitted through your personal  Member HelpDesk is given priority 24/7 supported globally.  We are able to  authenticate you, this will be the recommended method.
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